Windows 10 can’t start after Norton Security has been installed

by | Jun 15, 2017 | Software | 0 comments

Norton Security

Norton Security is my preferred application to protect my computers for years, so I never expected that I run into a problems with my new Windows 10 clean installation. But let’s start from the begging. Two days ago I have to do clean Windows 10 installation. I done this as many times before, no problems here. And after that I installed Norton Security from Symantec site. Also this part went smoothly. But after I restarted my PC error screen appeared “Diagnosing your PC“. And then another screen error that problem can’t be fixed. And again and again in a loop. What’s the hell???

I tried few solutions and nothing was working for me. For example I have fully updated Norton Security before Windows has been restarted. Nothing.

Norton Security
Norton Security

How to fix the problem with Norton Security and Windows 10?

Well problem solution looks simple now but It was real challenge to me to find out. Before you install Symantec application you have to update your Windows 10 to at last build 10240! If you are not sure which build do you have right now you can check it in very easy way. It’s simple. Just press Start button on your keyboard with “R”. Then enter “winver” and press enter. You will get current build of your system. And when you update your PC you can install Symantec application and then restart your computers. Everything works now.

Written by Tomasz Szulczewski

Hi, my name is Tomasz Szulczewski, and I have been in love with information technology for over 25 years, but I still have an IT passion and feel like a geek. I am a person who is problem solver who thinks that not all people must be experts in IT.

Related Posts

Edge and Intune are better together

Edge and Intune are better together

Since the release of the updated version of Edge, I've been a passionate fan of it. As for me, it has everything that a browser should have now. Additionally, has several advantages that the Microsoft ecosystem gives. Let's start with what makes the new Edge...

read more

0 Comments

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.